Management Tools
Parking Reservations
With our extensive experience in the parking industry, we’ve built netPark to meet your operational demands to ensure smooth and timely processing of all your customers while at the same time ensuring you have plenty of information to help you manage your business.
netPark is scalable in both the volume of your transactions as well as the complexity of your operations so the netPark system will grow and adapt to your operations without missing a step. We consider ourselves a partner in your success and will work with you to ensure the netPark PRMS is meeting all your needs.
Monitor Operations Activity
As a manager, you need to stay in touch with your operations. netPark gives you this connection by allowing you to monitor all aspects of your operations real-time. netPark processes and stores all activities up-to-the-second so all reporting reflects how your operations look now.
And because you can’t be at the facility 24/7, you can still keep in touch by accessing the netPark application and all its reporting remotely. With appropriate security certificates you will enjoy a secure and encrypted connection to your operation from anywhere in the world.
- You can Monitor:
- Inbound & outbound parking activity
- Vehicle services completion
- Revenue / financial reporting
- Inventory fluctuations
- Associate performance
- User activities
Market Your Business
netPark will empower you through flexibility. With an unlimited number of rates, discounts and coupons, you will have the ability to fine-tune your product/price mix to your market. But what good is your rate flexibility if you don’t know where your yield is? netPark has you covered: We offer the most extensive reporting available enabling you to trend revenue by rates, discounts or coupons over time so that you can instantly see which campaigns are working. Our PRMS perfectly complements your yield management program by summarizing your revenue streams down to the specific marketing offers by channel and by time period.
- You can Market through:
- Rate management
- Coupon campaigns
- Discounting offers
- Corporate discounting
- Source / referral
- Channel segments
Manage Your Customers
netPark has one of the most sophisticated customer management modules available today. Whether you need to track loyalty points, assign discounts or make associations to your valued corporate customers, netPark can handle it. You also have the ability to add notes to customer profiles to track special needs or requests so that you never miss a step when it comes to meeting your customers’ expectations.
- You can Manage:
- Loyalty programs / points
- Corporate discounts
- Customer profile
- Specific customer requests / needs
- Customer referral sources
Master Your Customer Processing
netPark puts you in control. Whether you’re a manager on the operations side or an owner, netPark gives you the functionality and reporting you need to take your parking operation by the reigns.
Through passive (reporting) or active (parameter controls), netPark provides the necessary tools to allow your operation to run smoothly and efficiently. And as a user of the most customizable PRMS on the market, netPark will become your system from the very first day.
- You can Master:
- Expedient customer POS processing
- Accommodating your customers’ needs
- Meeting your customers’ expectations
- Control of your operational areas
- Financial reporting & controls
- Associate control through user rights
Features and Benefits
User-Interface
- Advanced web-based solution for easy set-up
- Traditional PC or touch-screen set-up
- The fastest credit card processing available
- Friendly, easy-to-use graphical interface for quick training
- Customizable screens to synchronize with your operations
- Intuitive design and operation to ‘lead’ cashiers to next step
Operations Management
- Quick access to detailed operational and financial reports
- Detailed tracking capability to monitor operational functions
- Supports an unlimited number of services (car washes, details, oil changes) and pricing
- Incentive program for employees to increase sales, enhance customer service and improve morale
Rate & Yield Management
- Supports an unlimited number of rates, discounts and coupon campaigns
- Reporting of yield by each rate, discount or coupon
- Instant global and individual rate modifications
Customer Management
- Comprehensive management of customer segments and their profiles
- Integrated loyalty programs to promote customer retention
- Effective tracking of corporate accounts
- Reservation integration from third party providers or your own website
- Customer Portal module for added customer self-serve options
